What Waldorf Homeowners Say About Top Hat Chimney
We could tell you we’re good at what we do, but that’s just talk. The people who live in Waldorf and the surrounding neighborhoods have had Wendell and his crew on their roofs, in their fireplaces, and under their chimney caps. They’ve seen the camera footage, heard the plain-English verdict, and watched the invoice match the phone quote. Here’s what they say when the job is done and the chimney is breathing right again.
Recent Reviews
“Wendell’s crew came out to our place off St. Charles Parkway and did a sweep plus a Level 2 camera inspection. The previous company told us we needed a $4,000 liner. Wendell showed us the footage on his tablet and said the liner had another five to seven years. That honesty saved us a ton. We’ll never call anyone else.”
Tim N. - St. Charles, Waldorf
“I called on a Sunday evening expecting a voicemail. A real person picked up on the second ring. Brianna talked me through what I was seeing in my fireplace and booked the sweep for Tuesday. The tech arrived in a window they gave me and actually called ten minutes before pulling up. That’s how you run a business.”
Raj M. - White Oak, Waldorf
“We’ve used Top Hat for three years running. Every fall, same routine: they sweep, they show me the camera, they tell me if anything needs attention. Last year they caught a cracked crown before it turned into a masonry rebuild. Wendell explained what he’d do, gave me a flat price, and it matched the invoice. The 90-day promise is real.”
Nicole B. - Westlake, Waldorf
“Our chimney was puffing smoke back into the living room. Wendell came out, ran the camera, and found first-degree creosote with a partial obstruction near the smoke shelf. He told me it was a brush job, did the work that afternoon, and told me to burn one season and call him back if anything felt off. It’s been two months and the fireplace draws perfectly.”
Brianna B. - Mattawoman, Waldorf
“What I appreciate most is that Wendell doesn’t sell you work you don’t need. He pointed at the camera footage and said, ‘That’s stage two creosote. We’ll sweep it today and you burn good dry wood, and we’ll see you in twelve months.’ No scare tactics, no upsell. Just facts. The price on the phone was the price I paid.”
Tim N. - Waldorf
“We bought an older house near North Point High School and the chimney hadn’t been touched in years. Top Hat rebuilt the crown, installed a new stainless liner, and put a proper cap on. They used DuraFlex components and showed me the old liner they pulled out. The whole job was done in a day and a half, and they left the yard cleaner than they found it.”
Raj M. - North Point, Waldorf
Why Customers Trust Us
Wendell built Top Hat Chimney in 1999, and in the 29 years since, the business has grown the way a local business should: one chimney, one honest verdict, one neighbor telling another at the mailbox. The reviews above mention the same things over and over. Live people answer the phone, around the clock, and if Wendell isn’t on the roof himself, he knows the sweep who is. The camera footage is shown before any repair is recommended, because the flue doesn’t care how the fire looks, it cares how it breathes, and Wendell would rather show you than tell you. Upfront pricing is quoted before a single tool comes off the truck, and the 90-Day Done Right Promise is written on every job: if it isn’t right, one call brings him back. The standing offers apply too, $40 off any repair over $200, a free second opinion on any written estimate, no trip charge inside the county, and 10% off always for seniors and veterans. If your chimney hasn’t been looked at in a while, call (240) 358-4452 and talk to a person. It may well be Wendell himself.
Written by Wendell Pike, Owner at Top Hat Chimney, serving Waldorf since 1999.